EnerGenix - Terms

Last Updated: 14th January 2026

At EnerGenix Engineering Ltd, we are committed to protecting and respecting your privacy. This notice explains when and why we collect personal information about our clients and partners, how we use it, and how we keep it secure.

1. Who We Are
EnerGenix Engineering Ltd provides engineering consulting, design, and training services across the UK. For the purpose of data protection legislation, we are the "Data Controller."

Address:

EnerGenix Engineering Ltd
Bramhall House,
14 Ack Lane East,
Bramhall,
Stockport,
Cheshire,
SK7 2BY

Email: info@energenixengineering.co.uk

2. The Type of Personal Information We Collect
We currently collect and process the following information:

Identity Data: Name, job title, and company name.

Contact Data: Billing address, delivery address, email address, and telephone numbers.

Financial Data: Bank account and payment card details (primarily for B2B transactions).

Transaction Data: Details about payments to and from you and other details of services you have purchased from us.

Training Data: Professional qualifications or attendance records for those participating in our training services.

3. How We Get the Personal Information and Why We Have It
Most of the personal information we process is provided to us directly by you for one of the following reasons:

To provide a quote or proposal for engineering services.

To deliver our consulting, design, or training contracts.

To manage our business relationship (billing, customer service).

To send you updates or newsletters (where you have opted in).

Legal Bases for Processing: Under the UK GDPR, the lawful bases we rely on for processing this information are:

Contractual Obligation: We need your data to fulfill our service agreement.

Legal Obligation: We must keep records for tax and accounting purposes.

Legitimate Interests: To improve our services and grow our business.

Consent: Where you have specifically signed up for marketing.

4. How We Store Your Personal Information
Your information is securely stored on [e.g., encrypted cloud servers/secure office hardware]. We keep your personal data only for as long as is necessary:

Client Records: Kept for 7 years after the end of the contract for tax and legal liability purposes.

Marketing Data: Kept until you unsubscribe or ask us to delete it.

When we no longer need the information, we will dispose of it by permanently deleting digital files or shredding hard copies.

5. Who We Share Data With
We do not sell your data. We may share information with:

Sub-contractors: Professional specialists working on your specific project.

Service Providers: IT support, cloud storage (e.g., Microsoft 365), and accounting software.

Regulators/Authorities: If required by law (e.g., HMRC).

6. Your Data Protection Rights
Under data protection law, you have rights including:

Access: You can ask for copies of your personal information.

Rectification: You can ask us to correct inaccurate information.

Erasure: You can ask us to delete your personal information in certain circumstances.

Restriction: You can ask us to limit how we use your data.

7. How to Complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@energenixengineering.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data:
Information Commissioner’s Office Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF Helpline number: 0303 123 1113
Website: ico.org.uk

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